Visitors purchasing tickets online for access to the Dome or the Basilica are kindly asked to carefully check the email inbox used during the booking process, including the spam folder.

Immediately after booking, you will receive Email No. 1 with the VOUCHER confirming your services. Next, you will receive Email No. 2 with the QR Codes for all participants, to be shown during access checks. QR Codes are mandatory for entry. If you do not receive Email No. 2 within 30 minutes of booking (check your spam folder), please write to booking@basilicasanpietro.va indicating your TIE-xxxx reference number.

On the day of the visit to the Basilica, you can always retrieve the Access QR Codes and those for the Digital Audio Guides at https://myqr.basilicasanpietro.va by entering your email and the information found in the confirmation voucher.