Each booking can include a maximum of 15 participants. For groups larger than 15 people, multiple bookings must be made, with each booking containing between 7 and 15 participants.

No, once the booking is confirmed it is not possible to make changes to the name. It is recommended to enter the data of each participant accurately at the time of purchase.

No, the booking does not include a tour guide. The tour operator is responsible for providing their own guide for the group. Please note that guides must be certified to operate inside Saint Peter's Basilica.

No, the radio guides are not included. Tour operators and organizers who have their own radio guides may use them. Alternatively, radio guides can be rented for a fee at the ticket counters of St. Peter's Basilica.

There is no "skip the line" service. However, for those who have purchased the Basilica access reservation or Dome access tickets online, a dedicated entrance is available. This will be specified in detail following the purchase with a communication via email.

No, once the purchase is completed, no refunds, date changes or reservation modifications are permitted.

Yes, it is mandatory to enter the name of each participant. Make sure that the names are correct and correspond to the identity documents.

For groups larger than 15 people, multiple reservations are required, each of which must contain up to a maximum of 15 participants.

Groups with online reservations will be able to access the Basilica through a dedicated entrance, where it will be necessary to present the QR Code of the reservation voucher either on a mobile device (cell phone or tablet) or printed.

It is advisable to arrive earlier than the booked time to facilitate the organization of the group and the security checks. For group tickets for the Basilica, it is advisable to arrive at least 1 hour before the entry time. For the Dome, it is preferable to arrive at least 2.5 hours before, taking into account the visit to the Basilica before accessing the Dome. During the Jubilee, some days may be particularly crowded. It is therefore advisable to arrive earlier, also considering the security checks, to guarantee entry at the scheduled time. Accredited guides will be able to provide further information and useful advice to facilitate entry.

In case of absence of one or more participants, the tickets will not be refundable or usable on another date. It is recommended to confirm the presence of all participants before proceeding with the reservation.

Yes, each participant must have a valid identity document to confirm the correspondence with the names entered in the reservation. The guide must have his/her official card.

Yes, all visitors must pass through a security check before entering the Basilica. Prohibited items, such as knives and other sharp instruments, will not be allowed and may result in a delay in entry.

We accept all major electronic payment methods, including credit and debit cards, PayPal and other payment circuits specified at the time of purchase.

No, tickets must be printed in advance or shown on a mobile device. There is no printing service available at the entrance to the Basilica.

There is no need for prior notification as long as the guide is certified and complies with the legal requirements to operate within the Basilica. However, the guide must follow the instructions provided by the Basilica staff during the visit.

Yes, each ticket is valid only for the day and time specified at the time of booking and cannot be used on different dates or times.

It is mandatory to show the utmost respect for the sacredness of the place. Appropriate attire is required (shoulders and knees covered), and silence must be respected. Inside the Basilica, the use of cameras without flash is allowed.

Yes, you can request an invoice at the time of purchase. Make sure you enter the tour operator's tax information correctly during the payment phase.

Failure to comply with the terms and conditions may result in denial of entry to the Basilica or other restrictions on the visit. We recommend carefully reviewing all rules and following the instructions provided by the Basilica staff.

No, the invoice is issued in a single document for the entire transaction. The invoice must be issued in the name of the tour operator who makes the booking and payment, according to current tax regulations. It is not possible to issue invoices in the name of individual participants or end customers.

Guides are provided directly by the Guided Tours Office. You can contact them at this email address: visiteguidate@fsp.va.

For any further information or assistance with your booking, our Visitor Assistance team is available to address any additional requests.

See the Contact page: www.basilicasanpietro.va/en/contacts